One ordinary day
The work keeps moving while you're on a roof.
Most small businesses lose jobs in the gaps: the call after hours, the review nobody answered, the quote nobody followed up. Here is what Always Open does in those gaps.
- A customer calls after hours.Within seconds they get a text asking what they need. You wake up to a lead, not a voicemail.
- A 2-star review is posted.You get a text with a drafted reply. Answer Y to post it, or change the words.
- You text a photo of a finished job.It becomes a Facebook post and a Google update with a caption written for you.
- Tuesday's quote still has no answer.A friendly follow-up goes to the customer, and again later if they stay quiet.
- An invoice is two days late.A polite reminder goes out with a link to pay.
Get found
Look open, current and trusted when they search.
Customers decide in seconds. We keep your Google profile, listings and social pages accurate and active, so the first thing they see is a business that's alive.
- Google profile kept current: hours, photos, a weekly post
- Same name, address, phone and hours on Apple Maps, Bing, Facebook and Yelp
- Facebook and Instagram posts made from your job photos
- Review requests after every job, to every customer
Open now · Holiday hours already set for Nov 27
Fall roof inspections are booking now. Send a photo for a free quick look.
- Hours
- Photos
- Weekly post
- Q&A answered
Answer everyone
Nobody waits for a reply.
Calls, reviews, quote requests and bookings all land in one place, and each gets an answer fast, from your own number once texting is approved.
- Missed call, instant text
- Every review answered, bad ones flagged the same day
- Online booking and quote requests, any hour
- Appointment confirmations and reminders
- Spanish replies on every plan
Get paid
Quotes and invoices don't go quiet.
Most unpaid money isn't refused, it's forgotten. We follow up politely, as many times as it takes, in your voice.
- Invoice and payment reminders with a pay link
- Quote follow-up, so good leads don't fade
- Past-customer reminders and referral asks
$3,240
Pay invoice
Prove it works
One page a month shows what changed.
No dashboards to learn. You get a short report with calls, reviews, your rating and what we did, plus how you compare with the three businesses you compete with most.
- A one-page monthly report
- Every lead logged: who called, what they wanted, quoted, booked or lost
- Competitor watch on rating and review count
Stay on the record
Everything we do is written down.
Every review reply, post, lead and text is saved with its date and who approved it. Once a month you get a record file to keep, hand to a compliance officer, or pull out when someone says nobody called them back.
- Every reply and post saved with its date and your approval
- Every lead and missed-call text logged
- A monthly record file on every plan
- Nothing goes out in your name without your OK
Everything we handle
One front office, not one more app.
Reviews and texting are only the start. Here is everything Always Open can take off your plate, and the plan that includes it.
Google and Facebook, with bad reviews flagged the same day.
Hours, holiday hours, photos and a weekly post.
One page of results, plus a record of everything we did.
For every customer who writes in Spanish.
Every customer asked once, never only the happy ones.
Facebook and Instagram, captions written for you.
Same details on Apple Maps, Bing, Facebook and Yelp.
Taken any hour, sent straight to you.
How you stack up against the businesses near you.
A text in seconds, from your own number.
Polite reminders until they answer or pay.
Tune-ups, openings and checkups, plus referral asks.
Answers calls you miss and texts you a summary.
Set up, run and reported every month.
A fast, simple site with a request form that reaches you.
Visitors ask a question, and you get it by text.
Your job openings on Google, Indeed and Facebook.
Facebook, Yelp, the BBB, Angi and Nextdoor.
Start here
A free audit of how you look online.
Send us your business name and town. Within two business days you get a one-page report: your rating next to your top competitors, reviews nobody answered, and details that don't match across the web.
It's yours to keep, even if you never hire us.
- 9 reviews have no reply, 3 of them under 3 stars.
- Google says closed Sundays. Facebook says open.
- Last Google post was 14 months ago.
- No way to request a quote online.
Pricing
Month to month. Cancel by text.
No contract, no auto-renewal trap. Pick a plan and change it any month.
Starter
Get your reputation under control.
- All reviews in one feed, every one answered
- Bad-review alerts the same day
- Google profile kept current, weekly post
- One-page monthly report
- A monthly record of every reply and post
- Spanish replies
Growth
Get found and get reviews on autopilot.
- Everything in Starter, plus:
- Review requests after every job
- Facebook and Instagram posts from your photos
- Same details on every listing
- Online booking and quote requests
- Every lead logged
- Competitor watch
Pro
Never lose a call, a quote or a payment.
- Everything in Growth, plus:
- Your own business number
- Missed-call text-back
- Quote and lead follow-up
- Appointment confirmations and reminders
- Invoice and payment reminders
- Seasonal and past-customer reminders, referral asks
Texting starts once carriers approve your business number, usually about two weeks after you sign up.
Choose ProAfter-hours AI line
An assistant answers calls when you can't, takes the details, books the visit and texts you a summary. It tells every caller it's an AI and that the call may be recorded.
Google Ads management
We set up and manage your Google Ads and send the results in your monthly report. You pay Google for the ads directly, so your ad money never passes through us.
A new website
A fast, simple website of up to five pages, built for phones, with a request form that reaches you right away. The $29 a month covers hosting and small updates. You own your domain.
Website chat
A chat box on your website. When a visitor asks a question, you get it by text and can answer from your phone, day or night.
Help-wanted posts
We write your job openings and post them on Google, Indeed and Facebook, up to two openings a month. Applicants go straight to you. If you choose paid job ads, you pay the job site directly.
Review alerts beyond Google
We watch Facebook, Yelp, the BBB, Angi and Nextdoor, alert you to every new review, and draft a reply for you to approve.
Add-ons are set up per business. We confirm a start date with you first, and you pay nothing until they're running.
If the first month isn't worth it, tell us and we refund it. No forms, no argument.
Compared
Software you run, or a team that runs it.
| Always Open | Review software | Marketing agency | |
|---|---|---|---|
| Who does the work | We do, you approve by text | You or your staff | The agency |
| Monthly price | $149 to $499 | About $299 to $599 list price | Varies widely |
| Contract | Month to month | Often a year or more | Varies |
| A local person to call | Yes | Support queue | Sometimes |
Review software prices are published list prices as of October 2026. Terms vary by vendor.
How we work
Three rules we don't bend.
No fake reviews
Every review on your page comes from a real customer. We never write them, buy them or trade for them.
Every customer gets asked
We ask everyone after a job, not just the ones who seem happy. It's the fair way, and it's what Google's rules require.
You approve what matters
Anything sensitive, like a reply to an angry customer, comes to your phone first. Nothing goes out in your name that you wouldn't say yourself.
For regulated businesses
Can't share your client list? You don't have to.
Insurance agencies, medical and dental offices, law firms and financial advisors have rules about client information. Our Starter plan runs entirely on public information: your Google and Facebook pages, your reviews, and your competitors' public numbers. We never ask for, receive or store a client's name or number.
Nothing private comes in
We work from your public pages. No client names, no policy or account details, no patient or case information.
Replies that say nothing private
A reply never confirms that someone is a client or patient and never mentions details. Anything sensitive comes to you first.
Your rules come first
Every industry has its own rules about advertising and review replies. You tell us what is allowed, and we follow it. If you need sign-off from a parent company, get it before we start.
What you get for $149 a month
- Every review answered with a safe, private reply
- Bad-review alerts the same day
- Google profile kept current, with a weekly post you approve
- Calls, direction requests and website clicks from your Google profile, in a one-page monthly report
- Competitor watch on rating and review count
- A review-request message drafted for you to send personally, so we never see who you send it to
For insurance agencies
Built for agencies that answer to compliance.
Your compliance contact approves our reply wording once. After that, every review gets a safe reply, and you get a record of everything we post in your name. We never see your client list.
What insurance agencies get on Starter
- Replies from a library your compliance contact approves once, in English and Spanish. No reply ever confirms someone is a client or mentions a policy, claim or rate.
- Same-day alerts for bad reviews, plus a heads-up when several reviews about rate increases arrive in one week
- Educational Google posts from a season calendar: hurricane season, winter pipes, teen drivers, open enrollment, umbrella coverage and renewals. No rates or quotes, and you approve each post first.
- A monthly proof file listing every public review, reply and post, with dates, for your records
- A review-request kit for your team: what to say, QR cards to hand out and an email signature line. You ask your own clients, so we never see who.
- A profile check: the companies you represent, your license number, required notices, and matching details on Google, Facebook and your website
- A one-page monthly report with calls, direction requests and website clicks from Google, and how you compare with nearby agencies
$149 a month plus the $199 one-time setup. Month to month, and the first month is refundable. Captive agents: get your company’s OK before we start.
Questions
Things owners ask first.
Do I have to learn new software?
No. You answer texts. Once a month you open a one-page report. That's the whole job on your side.
What do you need from me to start?
Manager access to your Google Business Profile and Facebook page. You invite us, you stay the owner, and you can remove us any time. Setup takes about a week.
Will this get me to number one on Google?
We can't promise a ranking, and nobody honest can. Steady new reviews, answered reviews and accurate listings all help you show up, and you'll see your numbers move in the monthly report.
Do you reply on Yelp?
Replies on Google and Facebook are posted for you once you've approved how we write. Yelp doesn't let outside services post, so we send you the drafted reply and a one-tap link to post it yourself. Yelp also asks businesses not to request reviews, so we don't.
How long until texting works from my business number?
Carriers require every business that sends texts to register first, and approval usually takes about two weeks. We handle the paperwork. Until it's approved, the texting features wait. Everything else, from review replies to your Google profile and your monthly report, starts in the first week.
We can't share our customer or client information. Can you still help?
Yes. The Starter plan uses only public information, so we never receive a client's name, number or details. We reply to your reviews, keep your Google profile current, and report on how many people called, asked for directions or visited your site from Google. Your industry may have rules about advertising and review replies. Check them first and tell us what is allowed, and we will follow it.
Is there a contract?
No. It's month to month, and the first month is refundable.
Who am I dealing with?
A local person. Always Open is run from Central Georgia, with a team of software assistants doing the daily work and a human checking it. You can reach us directly any time.
Get started
Tell us about your business.
Send the short form. We reply within one business day, and your free audit follows within two. No pressure, and no card needed.
Month to month, and your first month is refundable.